Return and Refund Policy
Last updated: October 01, 2021
Thank you for shopping at Jagruk Journal.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns..
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to LLA Professional Training Instute, S-23 Krishna Marg, Shyam Nagar.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Jagruk Journal, accessible from https://www.jagrukjournal.shop/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: firstname.lastname@example.org
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 7 days
- The Goods are in the original packaging
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
S-23 Krishna Marg, Shyam Nagar
Jaipur, Rajasthan 302019
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: email@example.com
Frequently Asked Questions
Why Jagruk Journal retails at Rs.699?
The price is inclusive of 18% GST & Pan India free shipping. You are getting 2 half year journals in the box of 200+ pages each.
Why only Jagruk Journal?
It's because we are not providing you with an ordinary journal. It is a guided and customized journal for you. And, the support of our telegram community and sessions with the LLA team will help you be accountable in this journey.
Why was Jagruk Journal retailing for 899 rupees on Flipkart and 699 rupees on the LLA website?
Flipkart was charging 200 rupees for shipping and their comission. So it was 899 rupees only. Whereas on the LLA website, you get it for 599 rupees after applying the code: JAGRUK.
However, Amazon and Flipkart are now retailing the journal for 990 rupees.
Who should have a Jagruk Journal?
Anyone who loves productivity and wants to preserve their thoughts for years to come. Professionals, Students and home makers all gave rave reviews about it last year.
How to use Jagruk Journal?
Jagruk Journal is thoughtfully designed to suit today's hectic lifestyle. It is a guided journal. You need to invest five minutes daily and follow the lead. It is super easy.
Ordered JJ from Flipkart or Amazon?
If you ordered #JJ from another platform, then you have to follow these 3 steps:
1. Click on this form link.
2. Fill this form with the correct information and also upload one photo with your jagruk journal as proof.
3. Then on 10th Jan, you will receive the invite link for the exclusive telegram community.
How to join the telegram community?
If you ordered #JJ from the official website, then don’t worry. You will receive the invite link via mail and whatsapp. If you ordered it via Amazon or Flipkart, read above question for more information.
What's the agenda of Live?
It's a fun live session with RJ, Mandy, and Andy. You can ask your favorite creator questions and chat with them for a while.
"I've never written a journal before."
Don't worry. Every page is custom designed and you'll simply follow the instructions. And, the bonus is our exclusive telegram community. It definitely helps you to be accountable.
How to order a Jagruk Journal?
Just click on the BUY NOW button and add the Jagruk Journal to the cart. You can add multiple journals. Then go to the cart and click the checkout button. Add complete shipping address and contact details. Complete the payment. You will receive confirmation of the same
How to order Jagruk Journal in bulk?
Jagruk Journal can be the perfect New Year gift for your family or employees. This will help them stay productive and store memories. If you order 100 or more, we can give a wholesale discount along with a custom logo/message on the back cover. Fill out the contact form or email us firstname.lastname@example.org.
Is the price inclusive of GST and shipping?
Yes, the price is inclusive of 18% GST and shipping across India.
How will we receive our tracking id?
Once we ship you Jagruk Journal you will receive a tracking ID on your email ID.
Is it available on COD?
No, the product is not available on Cash on Delivery.
What payment methods do you accept?
We accept all major Debit & Credit cards, Net Banking and UPI.
How long does the shipping take?
The product will be shipped within 7 working days. It will take 15 days to deliver the product.
How can I cancel my order?
Any order once placed can not be cancelled.
What is your refund policy?
In case we are unable to deliver to your PIN code, a refund will be initiated.
How do I contact customer service?
Please drop us a mail email@example.com WhatsApp me at 8854910366. We will respond within 24 working hours.